Charm School for the office? People forgot their office manners – Mary T. O’Sullivan

January 29, 2024
A smiling woman standing in an office with her arms crossed.

By Mary T. O’Sullivan, MSOL “Using proper office etiquette creates an environment where individuals feel comfortable, appreciated and able to do their jobs well.” – Indeed The office microwave is splattered with multi-colored overheated food. Paper towels litter the restroom floors. People bump into each other and don’t express common courtesy, and no one even…

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How People Management Influences organizational change – by Mary T. O’Sullivan

July 11, 2022
A group of people sitting around a table with sticky notes.

by Mary T. O’Sullivan, MSOL “The sinkhole of change is communication and motivation.  It’s where change projects go to die.” Nancy Rothbard We always wonder how companies make strategic decisions. Why do our favorite brands become discontinued? What made a business reorganize its interior? What are the major factors in making strategic change? Most decisions…

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