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By Michael Morse
“Why do they send the whole Fire Department?” some folks ask when we arrive at their emergency.
“Why are you squandering MY tax dollars
to pad your numbers?” those who know everything may ask.
“What a waste, all these people for
a little old lady who’s dizzy!” somebody is bound to say.
We don’t mind, we’re not listening.
We are busy assessing and treating the person we were called to help. People
with nothing better to do are the ones who worry about things like having too
many trained, motivated and qualified people show up at their emergency. People
who think the world is against them, cynical people, sour, miserable people.
People who know better do not question why their Fire Department sends the appropriate amount of personnel to an emergency scene. They are simply happy that competent, well trained and equipped people showed up.
A little old lady complaining of
dizziness very well could be having a stroke, and every second that she
fritters away waiting to get medical treatment means loss of brain function. An
advance team of medics cleverly concealed in a fire truck. is dispatched along
with the ALS Ambulance crew, and more times than not arrives critical minutes
before the transport and treatment vehicle. Those firefighters are every bit as
trained and competent as their colleagues in the ambulance. They know how to
assess, treat and relay information. They save lives.
The fifty-year-old guy with
shortness of breath after exercising could be just an older guy who overdid it.
Or not. From the time of the initial call to 911 was made, until help arrives,
all hell could be breaking loose in his cardiovascular system. If the people at
911 dispatch chose to save the taxpayers a few nickels and not send the fire
company along with the ambulance, “fifty” could very well be as far as he makes
Heart attacks happen. They happen
all the time. Getting trained help to the scene is imperative. If I had one of
those nickels that the concerned taxpayer wanted so desperately to save by
“just sending the ambulance,” for every time a guy in his fifties thought he
was just getting old, when he was actually having a heart attack, I’d have a
ton of nickels.
The “person intoxicated” may be just
that, and when the EMS crew arrives on scene to find the supposedly intoxicated
person in a full-blown diabetic emergency – well, it’s a little too late to
call for the troops. Sending the right people, the first time is just good
management of resources.
Fire Departments do not dictate who
goes on what calls. There are protocols in place, plans to follow, and proper
responses to send. But try telling that to the concerned citizen who thinks
that the world is out to get them. They will never understand that it is not
all about them, and their beliefs. They see the world their way, and no other
way is considered.
Good firefighters are also good medical providers. We respond when the tones hit, we do not decide who, why, or when those tones go off. It is far better to have more help than you need, than to need help, and not have enough people to give it.
Michael Morse spent 23 years as a
firefighter/EMT with the Providence Fire Department before retiring in 2013 as
Captain, Rescue Co. 5. He is an author of several books, most offering fellow
firefighter/EMTs and the general population alike a poignant glimpse into one
person’s journey through life, work and hope for the future. He is a Warwick