Business Beat: Cranston pharmacist Kaitlyn Pouliot receives CVS 2022 Paragon Award

Kaitlyn Pouliot awarded 2022 CVS Paragon Award for business leadership and customer service

Kaitlyn Pouliot, Pharmacy Manager at the CVS Pharmacy on Reservoir Avenue in Cranston, was awarded a 2022 Paragon Award from CVS Health. The annual Paragon Awards recognize the best of the best among CVS Health’s colleagues and are among the highest honors awarded by the company.

A CVS Pharmacy employee since 2013, Pouliot was recognized for her ability to unify her team and for being a trusted leader. Her store is a CVS HealthHUB, which provides expanded health and wellness products and services, and she has been instrumental in ensuring that the store’s Care Concierge team is well-informed about the array of pharmacy and health services the store offers the community and are able to provide advice and counsel to patients. 

In addition, Pouliot played an important role in the launch of one of CVS Pharmacy’s first COVID-19 rapid test outdoor kiosks. Her collaboration with field management, her staff, and, most importantly, with patients was instrumental in rolling this out to additional CVS Pharmacy stores across the country. 

Paragon Award recipients are chosen for their commitment to company values and for their dedication to fulfilling CVS Health’s purpose: bringing our heart to every moment of your health. At the same time, they have demonstrated their ability to deliver outstanding business results, lead their teams to excellence, and make substantial contributions to the communities where they live and work. They are considered role models for the entire company. 

“Our Reservoir Avenue store has truly thrived thanks to Kaitlyn’s leadership,” said Jarrod Nedvidek, District Leader for CVS Pharmacy. “She not only delivers excellent patient care, she also manages to help keep her team’s energy up and engagement high. Kaitlyn has managed to turn an environment that can be stressful at times into a culture of caring for colleagues and patients.”

Every year, CVS Health honors Paragon Award winners from its thousands of store managers, pharmacists, nurse practitioners and pharmacy benefits management employees. The winners were nominated by their supervisors and eventually voted on by CVS Health’s senior leaders. The 2022 Retail Paragon Award winners were recognized and celebrated during CVS Pharmacy’s annual Retail Leadership Experience in Orlando on August 3. 

About CVS Pharmacy 

CVS Pharmacy, the retail division of CVS Health, is America’s leading retail pharmacy with more than 9,000 locations, including over 1,700 pharmacies inside of Target and Schnucks grocery stores. We are committed to delivering innovative health solutions that create a simpler, more accessible experience for patients, customers and caregivers. CVS Pharmacy is the only national pharmacy to remove tobacco products from its shelves and has taken a leadership role in responding to the COVID-19 pandemic by making testing and vaccinations available at locations across the United States. For the latest product and service offerings, visit www.cvs.com or download the CVS Pharmacy app.